SMS Terms of Service

Drainzilla Plumbing SMS Terms of Service

Effective Date: 4/29/2026

By opting in to receive text messages from Drainzilla Plumbing, you agree to the following terms and conditions.

1. Program Description

Drainzilla Plumbing may send you SMS (text) messages related to:

  • Appointment confirmations and reminders

  • Service updates and technician arrival notices

  • Estimates, invoices, and job-related communication

  • Promotions, offers, and service announcements

These messages may be sent using an automated system.

2. Consent to Receive Messages

By providing your phone number and opting in, you:

  • Authorize Drainzilla Plumbing to send SMS messages to your number

  • Understand that consent is not a condition of purchase

  • Agree that your consent applies only to Drainzilla Plumbing (not third parties)

3. Message Frequency

Message frequency varies depending on your service activity (appointments, updates, or promotions).

4. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

5. Opt-Out Instructions

You can opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

After opting out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

6. Customer Support

For help, contact us at:

  • 📧 Email: workorders@drainzillaplumbing.com

  • 📞 Phone: (562) 528-3090

7. Privacy

Your information will be used only for communication related to your services and will not be sold or shared with third parties for marketing purposes.

8. Delivery Disclaimer

Drainzilla Plumbing is not responsible for delayed or undelivered messages. Delivery depends on your mobile carrier and network availability.

9. User Responsibilities

You agree to:

  • Provide a valid mobile number

  • Notify us if your number changes

  • Ensure you have permission to receive messages at that number

10. Changes to Terms

Drainzilla Plumbing may update these SMS Terms at any time. Continued use of our messaging service constitutes acceptance of any updates.

Optional Opt-In Language (IMPORTANT for forms)

Use this on your website forms or job requests:

“By submitting your phone number, you agree to receive text messages from Drainzilla Plumbing for appointment updates, service notifications, and promotions. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.”